![]() ![]() If you do use a third-party computer, be particularly careful to ensure you have fully logged out. This prevents someone else from accessing your account if you leave your computer unattended while the session has not yet "timed out," or automatically shut down.īe careful about using third-party computers or computers that you are not familiar with, such as those in Internet cafes. Do not share them with anyone.Ĭheck to make sure you are interacting with a secure Web site.Īlways log off after accessing your Schwab or Fidelity account. Your username and password are for your use only. Users of Apple computers can find security information at. Microsoft Corporation provides additional information specific to the Windows operating system at. While these threats constantly evolve, you can help protect your personal information and computer by using a personal firewall, maintaining up-to-date anti-spyware and anti-virus programs, and by immediately reporting any suspicious activity involving your personal information.ĭo not enable any application features that would automatically log you in to your Schwab account or pre-fill the Login ID or Password fields.Ĭhange your password periodically and avoid using passwords for Schwab and Fidelity that you commonly use for other purposes.įor more information on how to protect your personal computer, including links to vendors providing anti-virus and anti-spyware software, please visit the Federal Trade Commission’s computer security site at. Malware types include key logging tools, Trojan horses, hijacking programs, and dialer programs that may reside on your personal computer. Install and update anti-virus and anti-spyware software and use personal firewalls to protect your computer.īe alert to the threats posed by malware-short for malicious software, this form of software is designed specifically to damage or disrupt a system, or to secretly record information such as keystrokes. Keep your computer and browser software current with security updates. How can we defend against it? Protect the security of your computer: Also, victims typically have malware installed on their computer systems to steal even more information from their workplace or family members. Victims of phishing often have their identity stolen which results in fraudulent credit cards or lines of credit opened in their name. Do not open it.Ī pop-up window appears from a user falsely claiming to be a legitimate company’s Web site asking for personal information. An unsolicited email attachment more than likely contains a virus. The link brings you to a website requiring you to enter your personal information.Īn email is sent from a user falsely claiming to be a legitimate company with an attachment. Here are a few indications:Īn email contains an "urgent" or "shocking" tone requesting your immediate action on an account-related matter.Īn email or call, claiming that your account (bank or credit card) will be suspended unless you confirm your account number or social security number.Īn email, phone call or text message from a seemingly legitimate email address or number instructs you to click on a link to take action (e.g., “validate your account,” “confirm your identity,” “access your tax refund”). Phishers frequently succeed by getting consumers to act quickly without thinking. There are many phishing attacks active on the Internet. Phone calls from those claiming to be an IRS agent are also common. The most frequent phishing attacks occur through email, disguised to appear as though they came from a reputable financial institution and company, like Schwab or Fidelity. Phishing is an attack where a legitimate looking message or phone call tricks you into giving up private information like a password, credit card number, or social security number. Because security is a shared responsibility, we think our clients and others need to know what a phishing attack looks like and what steps they can take to defend themselves. We continually upgrade our systems and procedures to help prevent and detect unauthorized access, but hackers are getting smarter and bolder. Although we haven’t heard this from any of our clients recently, we understand that becoming a cyber-security victim can be very painful and costly. It has recently come to our attention that the clients of some of our colleagues have reported a jump in the number of phishing attempts on their investment accounts. ![]()
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